DAMO does not download all emails from Notes Mailbbox

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

Subject: DAMO does not download all emails from Notes Mailbbox

Feedback Type: Problem

Product Area: Other

Technical Area: Functionality

Platform: Windows Vista client

Release: 8.5

Reproducible: Always

Because the IMAP implementation on Domino 8.5 is currently 'broken' - attempts to use IMAP on Domino 8.5 to get email replicated to a client like Thunderird, Outlook Express etc are curently and predictably crashing my 8.5 server - I decided to try the latest DAMO version (Domino Access for Microsoft Outlook) and although I eventually persuaded it to work, I've been very disappointed by the quality of mail file replication/download.

I know I have 692 emails in my Lotus Notes mail 'Inbox/ but only 336 are currently showing up in my MS Outlook 'Damo-driven' mailbox. And lots of well-populated sub-folders on my Lotus client are visible as folders but completely empty on my MS Outlook 2007 DAMO-driven mail client.

I need an MS Outlook client because I also need to collect email from an Exchange server - but guess what, if you install the DAMO connector on Outlook, even though you can then also install the native Microsoft Exchange connector there too, neither client downloads any email at all! Remove one of them and all is well again.

Like it or not, Outlook is 'out there', and has valuable display, formatting and organising features that are not present in the current 8.5 client, but on the basis of my current experience with Domino 8.5 and Outlook 2007 with DAMO, I'm not able to recommend the approach wholeheartedly to anyone I support in my business role. That's a shame because if it interoperated perfectly with no missing messages, it would be a really good way to offer 'Notes Doubters' as a way to work with email.

Has anybody got any observations on how to make the DAMO enabled MS Outlook 2007 client show exactly the same data as the Notes clients with no (apparent) loss of emails as between the Notes and the DAMO client?

The IMAP replication from Domino 8.5 to the Outlook client (i.e not using DAMO) when it /was/ working - I gather the problem of it crashing 8.5 servers is being worked on by Lotus - was 100% accurate.

David Clover
IT Development Manager
Mathematics, Computing and Technology Faculty
The Open University
Walton Hall
Milton Keynes MK7 6AA
T: +44 (0)1908 653529

W: http://mcs.open.ac.uk/dac3
W: http://safecomputing.open.ac.uk

Feedback number WEBB7P7KSB created by ~Tony Reponezenlen on 02/12/2009

Status: Open
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